Monday, September 27, 2010

Penny wise and dollar foolish...

SAS has taken giant steps in cutting costs. They have replaced real people with "do-it-yourself" machines. You would think that they could at least have engough machines. Everytime I have flown with SAS the last year I have had to stand in long lines at the automatic machines. Then I have to stand in a long line again to "drop" my bagage.

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